The Challenge
Letisure, an emerging insurance brokerage, faced a significant perception challenge in the market.
While the company had a strong foothold in funeral insurance, its brand was primarily associated with this niche service. This limited their ability to fully capitalize on opportunities in the broader insurance market, especially in commercial and private insurance.
The company recognized the need to reposition itself and expand its portfolio to better serve both commercial and private clients while differentiating itself from competitors.